中國上海畢業生工作機會

Customer Service Executive (Shanghai, China) Booking.com Customer Service Center Main Responsibilities:·
Handle pre and post reservation inquiries by phone, e-mail and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrangement special requests;
Liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.
Required Skills·
Excellent communication skills;
Problem solving;
Sense of responsibility;
Independent and customer friendly.
Our ideal candidate is:
Fluent in both written and spoken English;
Fluent speaker of Mandarin;
Available Full-time and flexible in work schedule;
Available to attend a full-time (4 weeks) paid training.
What we can offer:·
Extra allowance for late shift;
Transportation support after work;
Quarterly bonus up to 8% of your gross quarterly salary
4 weeks full time new hire training in English;
15 days annual leave;
Discount for hotel reservation;
International and fun working environment, casual dress code;
Opportunities for business travel oversea
Shift work hours: (Monday to Friday)
8:00-17:00 / 8:30-17:30 / 9:00-18:00 / 9:30-18:30
If have further questions please contact:
Tel: (02)7720-1080 ext215 Email: bella.chen@activehrie.com.tw